Manages day-to-day service for clients including customer claims, billing, eligibility, and service issues. Properly sets expectations for issue resolution, monitors progress and communicates outcomes. Updates BenefitPoint in a timely manner including updates to on-going activity. Conducts quarterly service status calls to assigned book of business clients.
In this role, you will be responsible to plans, develops, and implements new and revised compensation programs, policies and procedures to be responsive to the companys global goals and competitive practices. This position is also responsible for ensuring that company compensation programs are consistently administered in compliance with company policies and government regulations.
Manages the design, implementation, administration, training, communication and systems supporting global compensation programs and practices including salary planning, annual incentives, long-term equity, sales compensation, job grade and job description structure, and other compensation related matters.
Lead a team that is responsible for the design and implementation of sales compensation plans/programs for the company's Business Channels; ensure competitiveness, equity and alignment with the company's business objectives and talent strategy.
Manage the planning and direction of departmental financial or decision support projects and the supervision of staff. Oversees the efficient operation and cost-effectiveness of operating systems and programs.
In this role, the selected candidate will lead the administration of a full range of health and welfare benefit programs, including ACA and retirement plans; establish vendor relationships to maximize associate benefit offerings while controlling company expenses.
In this role, the selected candidate will maintain current, extensive technical knowledge of reward practices, trends and legislative/regulatory activities as they affect the organizations compensation policies and programs.