Successfully lead software implementation projects by developing and maintaining project plans using microsoft excel and microsoft project, managing project scope, budget, and resources, and effectively managing project risks and issues.
Prepares detailed specifications encompassing clinical processes, information flow, risk and impact analysis. Coordinates with Information Technology Solutions resources and clinical end-users to communicate and confirm system functionality and usage. Provides a high level of customer service, troubleshooting, and maintenance.
Responsible and accountable for establishing and achieving departmental goals for each clinical trial by ensuring his/her FCSs have the knowledge, tools, and training to execute each clinical trial, by assisting his/her FCSs at their centers, and by interacting with internal and external customers, as needed, to attain the execution goals of the study.