Formulates and defines system scope and objectives based on user needs. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
The business analyst will use approved DFA implementation methodology to ensure all design aspects are resolved by the assigned completion date, provide appropriate documentation to meet support requirements and coordinate development requests, acting as a single interface to the integration partner.
Supports payments and appeals related to commissions and promotions in the prepaid Indirect dealer channel. Works with Marketing to define promotion rules and works with third party commissions vendor to set up each promotion systematically. Assists with daily QA and approval for promotion payments and coordinates with Finance on settlements. Supports analysis and resolution for commission and promotion appeal escalations, and works with third party commissions vendor to ensure timely resolution.
Migrate legacy systems from older Architectures and systems to state of the art new technologies. Reverse engineer legacy network OSS tools. Create requirements documents and test scripts for Network performance data and corresponding business intelligence reporting. Work with network performance data like KPIs, Parameters and counters from Alcatel-Lucent and similar vendors like Ericsson, Samsung and Nokia. Work with RAN documentation from Alcatel-Lucent and similar vendors like Ericsson, Samsung and Nokia.
Performs analysis of business processes and data that pertain to business issues. Provides reporting solutions and data metric analysis that may identify business trends and results. Utilizes data analysis to explain business issues and financial implications, recommend workflow improvements, or enable business unit to improve workflow processes.
The responsibilities will include full end to end measurement from sales to retention on to proposed win-back opportunities by highlighting the full journey and interaction based analytics needed to drive the business
Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences utilizing established mathematical/statistical methodologies.