Job Market Guide: Technical Support Analyst jobs in Sacramento-Stockton-Modesto

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Sacramento-Stockton-Modesto. Technical Support Analysts in Sacramento-Stockton-Modesto have between ${} and ${} years of experience, averaging $${} years of experience.

78 Technical Support Analyst jobs in Sacramento-Stockton-Modesto

Cupertino, CA
Deliver world-class support to our customers and partners by being responsive, proactive, and professional in all interactions.
industry
Semiconductors
experience
Less than 5 years

San Francisco, CA
Recommend new technology and process improvements to other IT-Team members as required to improve operational efficiency.
industry
New Media
experience
Less than 5 years

Orinda, CA
Contribute to the knowledge base and actively use the existing documents in the resolution of support cases and provide assistance on medium to high level complexity support inquiries.
industry
Software
experience
Not Specified

Mountain View, CA
The engineer will be part of an inbound call queue receiving and answering questions for direct customers and partners.
industry
IT Consulting/Services
experience
Not Specified

Rancho Cordova, CA
Analyze, reproduce, trouble-shoot, and resolve issues related to specific and general functionality of OfficeMate software and its associated third-party integrations by working with management, development, quality assurance, and acquired in-depth knowledge of the OfficeMate products.
industry
Healthcare IT
experience
Less than 5 years

San Jose, CA
Work with Development, Sales, Q/A, and Marketing to build a positive customer experience. Participate on core teams and special projects as needed.
industry
Business Services
experience
Less than 5 years

San Jose, CA
Contribute to the knowledge base and actively use the existing documents in the resolution of support cases and provide assistance on medium to high level complexity support inquiries.
industry
Software
experience
Not Specified

Folsom, CA
The person in this position will be responsible for supporting and improving critical system availability, performance, reliability, and security.
industry
Energy / Utilities
experience
5 - 7 years

Support Analyst

San Francisco, CA
Research, diagnose, reproduce, and log reported defects, working with engineering and other support team members to provide time-sensitive workarounds.
industry
Software
experience
Not Specified

Redwood City, CA
Reproduce customer issues in-house and recommend solutions. Provide case management and customer communication on a continual basis.
industry
Business Services
experience
Not Specified

San Jose, CA
The ideal candidate will have experience in troubleshooting and resolving complex technical in telecommunication and enterprise networks; performing remote phone system configuration, troubleshooting quality of service, as well as connectivity and performance issues.
industry
Telecommunications
experience
5 - 7 years

Santa Clara, CA
Partner with business stakeholders to understand and document business requirements for developing appropriate business analysis and reporting applications.
industry
Security Services
experience
5 - 7 years

Santa Clara, CA
Managing support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
industry
Security Services
experience
5 - 7 years

Santa Clara, CA
Provide wholesome solutions to incoming customer requests including technical guidance and/or remote repairs.
industry
Business Services
experience
Not Specified

San Francisco, CA
You will interact, collaborate and network with other departments in your search for solutions that our customers need.
industry
Telecommunications
experience
5 - 7 years

Palo Alto, CA
The team is responsible for deploying, configuring and managing the R&D equipment within the local labs and data centers.
industry
IT Consulting/Services
experience
Not Specified

Orinda, CA
Contribute to the knowledge base and actively use the existing documents in the resolution of support cases and provide assistance on medium to high level complexity support inquiries.
industry
Software
experience
Not Specified

Mountain View, CA
Interface with customers over the phone or email representing customer support. Close interface with Escalation Engineering to communicate customer issues and help with reproducing complex customer scenarios.
industry
Software
experience
5 - 7 years

San Jose, CA
Create new technical development without assistance from other analysts based on functional specifications.
industry
Business Services
experience
5 - 7 years

Mountain View, CA
Experience proactively managing high level, complex client service issues, researching and resolving issues quickly and efficiently.
industry
Data Storage
experience
Less than 5 years

Mountain View, CA
Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Close interface with Escalation Engineering to communicate customer issues and help with reproducing complex customer scenarios.
industry
Software
experience
5 - 7 years

Mountain View, CA
Proactively manage high level, complex client service issues.
industry
Data Storage
experience
Not Specified

Santa Clara, CA
Analyze and critically evaluate customer-supplied instrument data to determine instrument health, proper measurement setup, etc. and provide guidance to customers on experiment design.
industry
Business Services
experience
Not Specified

San Mateo, CA
Provide Technical Support to Customers over Portal, Email and Telephone mediums; document, Escalate and Follow Through with Undesirable Product Conditions and/or Issues.
industry
Security
experience
Not Specified