In this role, the selected candidate defines & specifies processes, tools & systems used in customer support function; ensures current processes are in-line with industry standards, trends and practices and are cost competitive.
In this role, you will define and own operationalizing (configurations/scripts, deployment guidance, simplifying/automating things for deployment, workarounds, best practices) and the deployment support for the routing product portfolio.
This position is responsible for managing key technical alliance partner relationships fostering a solutions approach with a priority of helping to drive revenue growth from the partnerships. The deliverables will be new, combined offerings with partners which bring the power of HPE Security Data Securitys data-centric security to enterprise customers and revenue attainment from them.
In this role, you will work closely with the Technical Support Management team including the Sr. Managers of Technical Support, the VP of Global Support Services, Engineering, Sales, and Product Marketing teams to ensure that VMware is delivering overall superior service and support to our customers.
In this role you will lead the strategy and execution for our technical customer success enablement programs that achieve project implementation success. You will focus on identifying and effectively delivering technical skills and competencies critical to the success of our internal service teams, partners, and customers.
In this role, you will create materials using any or all appropriate techniques and resources, including 2D / 3D texture painting, procedural signals, reuse and modification of existing shading functions, and the creation of original algorithmic work.
In this role, the selected candidate will monitor and ensure timely identification of evolving accounting guidance, including IFRS convergence and provide interpretation and document issues in a clear, logical and comprehensive manner.
In this role, you will also be evangelizing the Engineering Fundamentals for all development teams at Visa. This includes engaging in technical and functional discussions with all the engineering teams.