Job Market Guide: Technical Support Analyst jobs in Rockford

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Rockford. Technical Support Analysts in Rockford have between ${} and ${} years of experience, averaging $${} years of experience.

46 Technical Support Analyst jobs in Rockford

$80K - $120K - Chicago, IL
As a Technical Business Analyst, you will be asked to participate in business analysis in specific areas of the firm.
industry
Information Services
experience
Not Specified

Chicago, IL
Create and maintain software development artifacts such as requirements documentation, use cases, test cases, data flow diagrams, UI wireframes, and internal support documentation.
industry
Consulting
experience
5 - 7 years

Milwaukee, WI
In this role, the selected candidate provides first level assistance for defined problems and escalates tickets/calls as necessary; supports both internal and external users with technical and application issues. Monitors phone and email queues
industry
Financial Services
experience
8 - 10 years

Chicago, IL
Hands on experience in analysing SWIFT messages.
industry
IT Consulting/Services
experience
Less than 5 years

Hartland, WI
In this role, the selected candidate will improve customer satisfaction and company profitability by responding quickly to issues, providing frequent and informed updates and resolving issues in a timely manner.
industry
Consulting
experience
Not Specified

PHOENIX, IL
Provide technical (Level 2/Level 3) support for applications. Support the users and functional analyst in troubleshooting both application and business process issues.
industry
Electronics
experience
Less than 5 years

PHOENIX, IL
Work closely with the Functional/Business Analysts and key stakeholders to understand requirements, owning software technical specifications and design documents, working with delivery teams to develop and test the PLM applications.
industry
Electronics
experience
Less than 5 years

Chicago, IL
Work with stakeholders and product owners to understand the users goals and objectives and identify success criteria.
industry
Consulting
experience
5 - 7 years

Chicago, IL
In this role, you will have an understanding of the existing electrical system loading profile, utility charges, power quality, grounding, protection, maintenance needs, safety, reliability, and remaining useful life of the plant power system equipment.
industry
Food & Beverage
experience
Less than 5 years

Milwaukee, WI
Develop new product support and application expertise. Prepares technical support team for new product support through knowledge database generation and training of technical support personnel.
industry
Biotech/Pharma
experience
5 - 7 years

Technical Analyst

$42K - $106K - Chicago, IL
Must have the ability to work with product, business and application teams to write technical user stories for a SOA/services/messaging development team.
industry
Staffing & Recruiting
experience
Less than 5 years

Chicago, IL
Delivering elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
industry
Consulting
experience
5 - 7 years

$50K - $55K - Chicago, IL
This position will handle requests for change/improvement, assist users, and enhance the CRM system overall.
industry
Arts & Entertainment
experience
Less than 5 years

Chicago, IL
In this role, the selected candidate will maintain telephone activations (PBX) and network connectivity for new computer installations (LAN) and Public Branch Exchange (PBX) networks and provide support when requested.
industry
Staffing & Recruiting
experience
Less than 5 years

Oak Brook, IL
Partnering with stakeholders and other teams to elicit business requirements.
industry
IT Consulting/Services
experience
5 - 7 years

Chicago, IL
This role will support the various production support/application & business teams as it relates to our Resiliency / Cyber programs and initiatives. This resource will be responsible for interfacing with central teams understanding requirements/tools/deadlines/targets and insure the Commercial Bank application platforms are in compliance with all requirements.
industry
Financial Services
experience
5 - 7 years

Chicago, IL
In this role, you will provide troubleshooting and resolve the problem or refer it to the appropriate department. Escalate when a problem cannot be resolved or another department is not providing quick support/resolution.
industry
Staffing & Recruiting
experience
Not Specified

Chicago, IL
Communicate complex systems to Stakeholders, in a manner that enables them to have a common understanding of the product status, risks, and decision points.
industry
Consulting
experience
5 - 7 years

Waukesha, WI
Maintain uptime data, root causes for application outages. Application has a large customer base of 1500 users and 90,000 connected devices; monitor runtime application metrics and perfrom proactive maintenance as needed.
industry
IT Consulting/Services
experience
Less than 5 years

PHOENIX, IL
In this role, you will work closely with the Functional/Business Analysts and key stakeholders to understand requirements, owning software technical specifications and design documents, working with delivery teams to develop and test the PLM applications.
industry
Electronics
experience
Less than 5 years

Milwaukee, WI
Understanding and facilitating the integration of business processes, people, and relevant technology, in order to identify, configure, and communicate useful information, and to provide practical business counsel to support project teams across the enterprise.
industry
IT Consulting/Services
experience
Less than 5 years