In this role, you will problem solve to discover the root cause of issues ranging from app login errors to significant backend server errors; develop and revise our playbooks and knowledge base to improve company efficiency.
The Senior Technical Support Specialist receives, prioritizes, documents, and actively resolves end user technical requests via the phone using diagnostic skills, knowledge management and help request tracking tools.
The Treasury Management Training Support Associate guides and directs the technical implementation of Treasury Management tools and systems for customers to support the applicable Treasury Management products.
In this role, you will be responsible for responsible for performing analysis of financial data in the general ledger; completion of journal vouchers; developing ad-hoc reports; and generating of monthly recap information necessary to support monthly statistical reporting.
In this role, the selected candidate will provide LOB and application expertise to the IT Strategy & Planning group and represents specific area(s) within a TRMs portfolio in the Architectural Review Board (ARB) to contribute to strategy development and ensure the health of applications within a portfolio.
In this role, the selected candidate will manage a portfolio of complex high severity claims up to the largest financial level in the organization in a creative, effective and efficient manner in order to provide superior claims outcomes.