The Global Regulatory QA Analyst will actively review each document that is produced within their region to ensure that it is enriched with specific internal content guidelines and standards, and advance said content through the appropriate workflows within a proprietary content management system.
This position will work with Developers and Product Managers to develop, maintain, and execute quality assurance testing procedures; develop and maintain test plans, manual and automated test scripts for user interface, functionality, system and "ad-hoc testing" in approved format.
Responsible for supporting and designing automation test scripts and script less test scenarios through component based test automation framework and enable functional testers in maximizing automation utilization.
In this role, the selected candidate will define the To-be state of business process and workflow as expected by customer (user and IT teams) along with thought leadership inputs, refinements and improvements which will help the customer to achieve objectives faster and in efficient manner.
In this role, you will create and work with team in developing an overall testing strategy, including phases of testing to be conducted, roles and responsibilities, test data, environments and user acceptance testing.
In this role, the selected candidate will be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements; conducts audits and reviews/analyzes data and documentation.
Work with the DCHU and Support teams to ensure the compliance of the complaint handling program to ensure complaints are identified, processed, and investigated per internal procedures and regulatory requirements.