Job Market Guide: Customer Support Engineer jobs in Rockford

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Rockford. Customer Support Engineers in Rockford have between ${} and ${} years of experience, averaging $${} years of experience.

46 Customer Support Engineer jobs in Rockford

Chicago, IL
Create, maintain, and update troubleshooting procedures, knowledge base articles, and technical bulletins, communicate technical incident details to business customers.
industry
Leisure and Travel
experience
Less than 5 years

Chicago, IL
Design and develop controls related to information security processes Lead and/or manage operation related to the Information Security functions including.
industry
IT Consulting/Services
experience
Less than 5 years

Chicago, IL
Escalates issues and facilitates user assistance from third parties or other IT groups as needed; provides technical support, administration, for all internal end-user software, hardware, and connectivity.
industry
Staffing & Recruiting
experience
Not Specified

$50K - $70K - OAKBROOK TERRACE, IL
Charged with securing the onboarding/setup of new client infrastructure, serving as a liaison with the product team, analyzing and documenting requirements, creating a solution and test environment, working directly with developers, testing the solution aiding in the final integration with operation support.
industry
Staffing & Recruiting
experience
Less than 5 years

Chicago, IL
Desktop Engineer provides technical support to a demanding and diverse range of customers from different industries.
industry
Telecommunications
experience
Less than 5 years

Madison, WI
Develop queries and reports to assist with and facilitate customer inquiries.
industry
IT Consulting/Services
experience
Not Specified

Lab Support Engineer

$60K - $100K - Naperville, IL
Assist with building and installing virtual/cloud based labs in the SDM Complex including creation of the network IP design associated with the lab/test environment.
industry
Telecommunications
experience
Not Specified

IT Support Engineer

Waukegan, IL
Expertise in one or more specialized areas of IT such as Microsoft Administration, Linux Administration, or Cisco IOS (CLI).
industry
Internet Services
experience
Not Specified

Glendale Heights, IL
Continuously improve personal, technical and professional business skills enabling incumbent to service products to customers satisfaction through keeping current with product technology as measured by ability to troubleshoot and repair various products and to instruct others.
industry
Manufacturing / Electronics
experience
5 - 7 years

Chicago, IL
Develop a deep knowledge of clients business, including their future growth plans. Ensure that our servicing solutions are in-line with future customer needs.
industry
IT Consulting/Services
experience
Not Specified

Chicago, IL
Server Engineer / Service Desk provides technical support to a demanding and diverse range of customers from different industries.
industry
Telecommunications
experience
Less than 5 years

Hoffman Estates, IL
Develop innovative IoT solutions for our customers using our PLC/Motion control products.
industry
Business Services
experience
Less than 5 years

Chicago, IL
Troubleshooting of production problems including defining root causes and solutions and Operations and Development groups.
industry
Consumer Electronics
experience
Less than 5 years

Deerfield, IL
Develop a technical training curriculum and conducting technical training programs for distributors.
industry
Business Intelligence
experience
Less than 5 years

Trade Support Engineer

Chicago, IL
Sit next to traders on the trade desk to allow full immersion in the trading workflows.
industry
Business Services
experience
Less than 5 years

Support Engineer

Lisle, IL
Taking ownership of technical customer requests and provide support for a product or solution using telephone, email, communities or chat.
industry
Information Services
experience
Not Specified

Support Engineer

Chicago, IL
Plan, consider, and act, rather than just try a bunch of things to see what works. You should be able to sustain yourself on incremental progress rather than waiting for the a-ha moment, working the problem until you find something that fits.
industry
Online Advertising & Marketing Services
experience
Not Specified

Chicago, IL
Triage customer-care tickets and operational problems when the correct response is not yet documented to identify the correct resolution group to resolve issues.
industry
Market Research
experience
Less than 5 years

Itasca, IL
Work well in a team environment as it relates to communication, attitude, source control, code reviews, following coding guidelines, and project coordination.
industry
Business Services
experience
Less than 5 years

$40K - $60K - Braceville, IL
Reviews, analyzes, and evaluates information technology systems operations; familiar with standard concepts, practices, and procedures within a particular field.
industry
IT Consulting/Services
experience
5 - 7 years

Chicago, IL
Accurately test, identify, repair, resolve and document end user technical issues for basic desktop/laptop/workstation support, basic connectivity support (wired and wireless), PDAs, BlackBerrys and basic printer support.
industry
IT Consulting/Services
experience
Less than 5 years

Lisle, IL
Design overall lab architecture for complex networked communications environments.
industry
Business Services
experience
Less than 5 years

Itasca, IL
Contribute to the knowledge base and actively use the existing documents in the resolution of support cases.
industry
Software
experience
Not Specified