Job Market Guide: Customer Service Manager jobs in Rockford

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Rockford. Customer Service Managers in Rockford have between ${} and ${} years of experience, averaging $${} years of experience.

11 Customer Service Manager jobs in Rockford

Kenosha, WI
In this role, you will manage and coordinate the activities of associates in the department; recommends personnel actions such as retention, promotion, transfer, or dismissal.
industry
Manufacturing / Diversified
experience
Less than 5 years

Chicago, IL
This position is primarily responsible for managing customer service directly and indirectly managing the warehouse operations and accounting for best customer service experience; maintaining services and operational standards; supervising, coaching, counseling and training staff on sales programs; ensuring adequate staffing and providing superior customer service.
industry
Consumer Goods / Miscellaneous
experience
Not Specified

Chicago, IL
Provides value realization of solutions delivered to ensure optimal penetration and identify up - sell opportunities.
industry
IT Consulting/Services
experience
11 - 15 years

Lake Bluff, IL
Responsible for hiring direct reports, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
industry
Healthcare IT
experience
5 - 7 years

$40K - $60K - Joliet, IL
In this role, the selected candidate must be able to master inbound and outbound call strategies; excellent telephone skills are an absolute must for this position.
industry
Automotive
experience
Less than 5 years

Milwaukee, WI
You will have previous experience in areas such as sales support/administration, and possess strong organizational and computer skills, attention to detail, and the ability to juggle multiple and changing priorities.
industry
Aerospace / Defense
experience
Not Specified

$60K - $90K - Addison, IL
Directly supervises employees. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
industry
Manufacturing / Diversified
experience
5 - 7 years

Winnetka, IL
The Manager, IS Service Desk is responsible for understanding, supporting, and contributing to the development and execution of an integrated enterprise-wide, multi-year IS Strategic Plan.
industry
Business Services
experience
8 - 10 years

Service Desk Manager

Chicago, IL
In this role, you will be responsible for develop a performance measurements framework and facilitate a feedback system to team members on issues such as customer service.
industry
Real Estate
experience
Less than 5 years

Aurora, IL
Develops, maintains and enforces consistent best practices, standardized processes, and reusable tools related to First Alerts implementation methodology.
industry
Manufacturing / Diversified
experience
5 - 7 years