Job Market Guide: Customer Service Manager jobs in Rockford

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Rockford. Customer Service Managers in Rockford have between ${} and ${} years of experience, averaging $${} years of experience.

11 Customer Service Manager jobs in Rockford

Westchester, IL
In this role, you will ensure that enhancement requests are effectively prioritized and translated into service requirements while ensuring clear alignment to service contracts and required change control procedures.
industry
Broadcasting
experience
11 - 15 years

Elgin, IL
In this role, the selected candidate will organize, coordinate, and direct the customer service team, who answers customer questions and complaints, process orders, and coordinate shipments.
industry
Manufacturing / Diversified
experience
8 - 10 years

$110K - $132K - Chicago, IL
In this role, the selected candidate will manage employees' performance against relevant key performance indicators; coach team members to meet or exceed annual sales targets.
industry
Content Management
experience
Less than 5 years

$70K - Des Plaines, IL
In this role, the selected candidate will supervise and coordinate the activities of the customer service function for a division(s) with inventory levels below $1.5 million in assets.
industry
Manufacturing / Packaging
experience
5 - 7 years

Westmont, IL
In this role, you will perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements.
industry
Financial Services
experience
Less than 5 years

Help Desk Manager

Chicago, IL
In this role, the selected candidate will develop and maintain support policies and procedures, including white-glove and standard SLAs; provide onsite, phone, email, and chat support for end user systems and applications.
industry
Advertising & Marketing Services
experience
5 - 7 years

Lincolnshire, IL
In this role, you will provides consulting and support to managers and leaders, clearly articulates recommendations in a business friendly format.
industry
Business Services
experience
Less than 5 years

Elk Grove Village, IL
In this role, the selected candidate will operate with responsibility for leading a team that drives the daily fulfillment of all orders: from helping customers manage their project dates, to gathering information on construction job site conditions, managing customer payments, and coordinating the accurate receipt of all product.
industry
Consumer Goods / Miscellaneous
experience
5 - 7 years

Chicago, IL
In this role, the selected candidate will manage team interaction with Brokerage office to manage outside carriers and coordinate customer loads and partner carriers.
industry
Consulting
experience
Not Specified

Deerfield, IL
In this role, the selected candidate will be responsible for management duties to Client's vehicle fleet program and develops/enforcement of fleet policy to ensure the efficient and effective use of company-owned and/or leased vehicles.
industry
Leisure and Travel
experience
5 - 7 years