Job Market Guide: Customer Service Manager jobs in Rockford

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Rockford. Customer Service Managers in Rockford have between ${} and ${} years of experience, averaging $${} years of experience.

11 Customer Service Manager jobs in Rockford

Chicago, IL
In this role, you will assist our Network Admin by providing first and second level support for all our clients including workstation support, MS Office support, printer setup and troubleshooting, user network connections, smart phones, remote workplace technologies, documentations and LabTech Management.
industry
IT Consulting/Services
experience
Less than 5 years

Buffalo Grove, IL
In this role, you will improve reporting process to include customer service issues, new situations, customer complaints, and training issues. Present recommended program changes to leadership.
industry
Manufacturing / Diversified
experience
5 - 7 years

$80K - $130K - Chicago, IL
The Reps are responsible for sales and customer account administration, and order processing activities; the role is responsible for coaching a team to exceed service KPIs and annual sales targets.
industry
Content Management
experience
8 - 10 years

Aurora, IL
In this role, you will be responsible to develop, maintain and enforces consistent best practices, standardized processes, and reusable tools related to First Alerts implementation methodology.
industry
Manufacturing / Diversified
experience
5 - 7 years

Chicago, IL
This position is primarily responsible for managing customer service directly and indirectly managing the warehouse operations and accounting for best customer service experience; maintaining services and operational standards; supervising, coaching, counseling and training staff on sales programs; ensuring adequate staffing and providing superior customer service.
industry
Consumer Goods / Miscellaneous
experience
Not Specified

--- - Chicago, IL
In this role, the selected candidate will assist our Network Admin by providing first and second level support for all our clients including workstation support, MS Office support, printer setup and troubleshooting, user network connections, smart phones, remote workplace technologies, documentations and LabTech Management.
industry
IT Consulting/Services
experience
Less than 5 years

Broadview, IL
In this role, you will identify, develop and provide standardized solutions for customers.
industry
Engineering Services
experience
8 - 10 years

Westchester, IL
In this role, you will ensure that enhancement requests are effectively prioritized and translated into service requirements while ensuring clear alignment to service contracts and required change control procedures.
industry
Broadcasting
experience
11 - 15 years

Aurora, IL
In this role, you will develop, maintain and enforce consistent best practices, standardized processes, and reusable tools related to First Alerts implementation methodology.
industry
Consumer Goods / Miscellaneous
experience
5 - 7 years

Janesville, WI
The Sr Manager, Customer Experience leads a team that drives improved customer experience and efficiencies through the successful management and continuous improvement of key contact center and cross-functional processes.
industry
IT Consulting/Services
experience
5 - 7 years