The consultant will provide assistance with troubleshooting of upgrade related issues, addressing configuration/performance issues reported in test during functional testing, and resolving issues reported after production go-live.
Maintain uptime data, root causes for application outages. Application has a large customer base of 1500 users and 90,000 connected devices; monitor runtime application metrics and perfrom proactive maintenance as needed.
This is an intermediate programmer/analyst position whereby the incumbent will receive general supervision and work direction from Information Technology management and advanced or expert program, analyst and design professional staff.
In this role, the selected candidate will
collaborate with IS Professionals and other technical staff to ensure that the current portfolio of applications is meeting the needs of the business; perform all programming and/or configuration assignments without close supervision.