In this role, the candidate will select products for customers based on their critical to quality requirements, on-site product demonstration support, preparation of information in professional technical communications, and quantifying and communicating the value that H.B. Fuller brings to the customer.
In this role, you will help the team conduct regular audits to ensure that systems are being operated securely, and computer security policies and procedures are implemented as defined in security plans.
The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line.
In this role, the selected candidate will maintain competence in their area of technical expertise and AIMD, Medical Devices and R&TTE certification; maintain client satisfaction whilst continuing to meet BSIs ethical expectations.
In this role, you will provide technical support in the field and train account managers/junior technical service personnel on laboratory and test procedures for product selection, application methods, and process optimization.