In this role, you will work with vendors to understand system features and requirements, work with M&T support resources to define and design infrastructure components or interactions toward implementing platforms to support business and technology roadmaps.
In this role, the selected candidate will manage all aspects of the change process for externally purchased products and components, including timelines, budgets, and reports to ensure all deliverables associated with the change are completed on time and within budget.
The Engineer provides guidance and support for cloud technology practitioners. The successful candidate will be responsible for supporting IaaS and PaaS hosted on the Cloud. The end result will advance and integrate with existing support model to produce an ITIL compliant ecosystem that minimizes human interactions in support of true cloud solutions.