Job Market Guide: Technical Support Analyst jobs in Rochester, NY

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Rochester, NY. Technical Support Analysts in Rochester, NY have between ${} and ${} years of experience, averaging $${} years of experience.

24 Technical Support Analyst jobs in Rochester, NY

Buffalo, NY
The Business Support Analyst role is responsible for contributing toward successfully supporting Markets and Securities Services Risk, Control and Business support functions in a Citi service center.
industry
Financial Services
experience
5 - 7 years

$42K - $106K - Rochester, NY
In this role, the selected candidate must have an experience in business/systems analysis with expertise in different technologies, business areas, end-to-end application analysis.
industry
Staffing & Recruiting
experience
8 - 10 years

Technical Support

Rochester, NY
In this role, you will provide support for the functionality and features of all company products and services.
industry
Telecommunications
experience
Less than 5 years

Syracuse, NY
This position will work with key business users in the provisions of services; analyze data and activities to provide relevant and up to date information to support decision-making and the effective working.
industry
Engineering Services
experience
5 - 7 years

Technical Support

Rochester, NY
The selected candidate will resolve technical support and customer service issues received through VP, email, telephone and other contact methods.
industry
Telecommunications
experience
Less than 5 years

Technical Support

Rochester, NY
This position, Technical Support I, will provide information and support to VRS users about Sorenson Communication's products and services. Provide technical assistance to Sorenson VRS customers.
industry
Telecommunications
experience
Less than 5 years

Rochester, NY
In this role, you will provide project management and project priority recommendations.
industry
Manufacturing / Diversified
experience
5 - 7 years

Syracuse, NY
The Analyst will provide high quality analytical support service such as gathering and analyzing Business Process Support data and producing reports in order to provide relevant and up to date information to support decision making.
industry
Engineering Services
experience
Less than 5 years

Buffalo, NY
The Social Media Support Analyst will engage in social media channels to identify and resolve issues impacting Charters customers, leveraging social media listening and response tools as well as deep product knowledge.
industry
Telecommunications
experience
Less than 5 years

Painted Post, NY
In this role, you will proactively ensure service continuity and improvement through the review of partner improvement plans, the use of Problem Management, quality tools, and report on your activities.
industry
Information Services
experience
Less than 5 years

Toronto, ON
In this role, you will work with one dedicated team from strategy and assessment through design, implementation, management and optimization to reach a true end-to-end solution.
industry
Consulting
experience
Not Specified

Syracuse, NY
In this role, you will maintain and update annual training plan and all associated training policies, procedures and training content and materials.
industry
Engineering Services
experience
Less than 5 years

Syracuse, NY
In this role, you will support the Work Management and Scheduling suite of applications at National Grid to ensure the overall provisions of services required by customer groups in the business are performed.
industry
Engineering Services
experience
5 - 7 years

Toronto, ON
In this role, you will be responsible for communicating with software and/or hardware vendors when necessary to install software or resolve problems. Evaluating new software and/or hardware and communicating findings to appropriate parties.
industry
Networks
experience
5 - 7 years

Lockport, NY
The selected candidate will highly motivated and passionate individual that desires to play a key role in Client by coordinating operations and engineering teams to identify, triage, and resolve customer impacting incidents, verify service impact to the end users, and work alongside subject matter experts to identify root cause.
industry
IT Consulting/Services
experience
Less than 5 years

Toronto, ON
In this role, the selected candidate will complete Shift Turnover Log / Daily production Schedule, Balancing Log Service Level Availability Log, Downtime Log and Data Control Reports are in Balance and signed-off.
industry
Financial Services
experience
Not Specified

Toronto, ON
The Finance Support Analyst will be responsible for the coding of monthly purchase for a list of distributors and the setting up and processing of supplier contracted national volume discount(NVD) calculation, invoicing, collection and reconciliation ensuring timeliness, accuracy and completeness.
industry
Business Services
experience
Not Specified

Buffalo, NY
In this role, you will manage Daily Reference Data Quality through daily SQL based investigations & resolution. An understanding of Corporate Action Data, Exchange Data, and Security Identifiers is highly desirable.
industry
Financial Services
experience
Less than 5 years

Buffalo, NY
In this role, you will be responsible for participate in FRD review sessions to become familiar with project scope and requirements.
industry
Financial Services
experience
Less than 5 years

$42K - $106K - Buffalo, NY
In this role, the selected candidate must have an experience in business/systems analysis with expertise in different technologies, business areas, end-to-end application analysis.
industry
Staffing & Recruiting
experience
8 - 10 years

Syracuse, NY
In this role, you will provide telephone and e-mail support to internal clients, answering questions on the technical function and usage of product.
industry
Manufacturing / Diversified
experience
5 - 7 years

Rochester, NY
In the role of a Technical Support Engineer, you will be a member of a highly skilled team. You will utilize a web-based customer response support system designed to allow our engineers the ability to provide the highest levels of satisfaction to our customers while resolving their tickets.
industry
Business Services
experience
5 - 7 years

Depew, NY
In this role, the selected candidate will be responsible for ensuring that country business information library is regularly updated and available.
industry
Financial Services
experience
5 - 7 years

Technical Support

Rochester, NY
In this role, you will be responsible for resolve technical support and customer service issues received through VP, email, telephone and other contact methods.
industry
Telecommunications
experience
Less than 5 years