Job Market Guide: Technical Support Analyst jobs in Raleigh-Durham (Fayetteville)

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Raleigh-Durham (Fayetteville). Technical Support Analysts in Raleigh-Durham (Fayetteville) have between ${} and ${} years of experience, averaging $${} years of experience.

24 Technical Support Analyst jobs in Raleigh-Durham (Fayetteville)

Greensboro, NC
The Advanced Support Tech talk with customers by phone and/or email to resolve data problems and troubleshoots video, HSD (High Speed Data), digital phone and data services.
industry
Telecommunications
experience
Less than 5 years

Cary, NC
In this role, the selected candidate will be responsible for receiving, logging and managing calls from internal staff via telephone email and chat.
industry
IT Consulting/Services
experience
Less than 5 years

Technical Support

Cary, NC
In this role, you will act as Technical Support.
industry
IT Consulting/Services
experience
Not Specified

Raleigh, NC
In this role, the selected candidate will be responsible for budgeting, analytical, modeling and forecasting experience including attention to details and ability to work effectively under time pressure.
industry
Networks
experience
Not Specified

Raleigh, NC
In this role, you will interact with customers to help troubleshoot and resolve complex technical product problems or issues. Document problems and solutions to train lower-level support on how to properly address customer or product problems
industry
Software
experience
Less than 5 years

Technical Support

Cary, NC
In this role, you will act as Technical Support.
industry
IT Consulting/Services
experience
Not Specified

Durham, NC
In this role, you will collaborate with end users and other IT departments to determine the causes and solutions to issues. Responsible for analyzing and resolving technical issues within PeopleSoft Financials modules.
industry
Business Services
experience
5 - 7 years

Technical Support

Cary, NC
In this role, the selected candidate must have the ability to adhere to work instructions & escalation processes; coaching (as required) newly on-boarded team members to help enable them to be independent.
industry
IT Consulting/Services
experience
Less than 5 years

Durham, NC
The Product Specialist Physical Measurements person will provide sales / service support with our physical measurements product line (tensile, hardness, compression, thermal).
industry
Chemicals
experience
Less than 5 years

RESEARCH TRIANGLE PARK, NC
In this role, you will perform root cause analysis for service impacting issues, working closely with the account managers and design teams. The selected candidate will be part of a global team of product experts providing support to companys global customer installed base.
industry
Networks
experience
Not Specified

Cary, NC
In this role, you will research and information resources and knowledge bases at hand.
industry
IT Consulting/Services
experience
Less than 5 years

$80k -$100k - Raleigh, NC
This candidate must come from a Consulting background and have Salesforce Certifications including the Administrator and Developer.
industry
Consulting
experience
Not Specified

Technical Support

$40K - $80K - Raleigh, NC
In this role, the selected candidate will monitor the teams open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.
industry
Government
experience
Not Specified

Cary, NC
In this role, the selected candidate will be responsible for providing product feedback to development and marketing; building relationships with appropriate groups and individuals inside and outside Technical Support.
industry
Business Services
experience
Less than 5 years

Technical Analyst

Morrisville, NC
In this role, you will consult with clients regarding data file requirements, as well as reporting and data visualization requirements.
industry
IT Consulting/Services
experience
Less than 5 years

Morrisville, NC
The Reporting Engineer shall be responsible for the support (including configuration, customization, and interoperability) of the cardiovascular reporting portions of the company's software products, based on customer specifications and in compliance with the company's quality procedures.
industry
Software
experience
Not Specified

Cary, NC
In this role, you will performs complex analysis of business goals, objectives and needs of the general business environment and may create complex functional and technical specifications and flowcharts.
industry
Engineering Services
experience
Not Specified

Cary, NC
In this role, the selected candidate will act as a single point of contact for phone calls emails and Chat regarding IT issues and queries; receiving, logging and managing calls from internal staff via telephone email and chat.
industry
IT Consulting/Services
experience
Less than 5 years

Greensboro, NC
In this role, you will work with business and project teams to properly document and align business requirements with technical solutions.
industry
Apparel & Footwear
experience
Less than 5 years

Cary, NC
In this role, your responsibilities will include providing first and second level support for external and internal customers; prioritizing, diagnosing, and managing customer reported problems including writing thorough, detailed problem descriptions.
industry
IT Consulting/Services
experience
5 - 7 years