Job Market Guide: Customer Service Manager jobs in Raleigh-Durham (Fayetteville)

Competition
High
0.77698
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Raleigh-Durham (Fayetteville). Customer Service Managers in Raleigh-Durham (Fayetteville) have between ${} and ${} years of experience, averaging $${} years of experience.

5 Customer Service Manager jobs in Raleigh-Durham (Fayetteville)

Durham, NC
This position will be responsible for serving as a technical expert for help desk staff at all levels and for resource oversight activities including maintaining adequate coverage schedule, monitoring key help desk metrics in accordance with nc fast service level agreements (slas), as well as developing and maintaining all logistical facets of the help desk operation to ensure that calls are triaged, sorted, researched and escalated as necessary to reach a resolution in a timely manner.
industry
Consulting
experience
5 - 7 years

Service Desk Manager

Cary, NC
In this role, the selected candidate will ensure all project deliverables are completed as per customer requirements through effective management and monthly review of teams| prepare matrices and presentation for customer reviews and meetings.
industry
IT Consulting/Services
experience
Not Specified

Durham, NC
In this role, you will ensure that calls are triaged, sorted, researched and escalated as necessary to reach a resolution in a timely manner.
industry
Information Services
experience
5 - 7 years

Service Desk Manager

Cary, NC
In this role, you will ensure all project deliverables are completed as per customer requirements through effective management and monthly review of teams| prepare matrices and presentation for customer reviews and meetings.
industry
IT Consulting/Services
experience
Not Specified

Cary, NC
In this role, the selected candidate will manage and review teams on monthly basis; ensure timely perpetration of matrices, presentation for customer review and meetings.
industry
Consulting
experience
Not Specified