In this role, you will be responsible for research, resolves and responds to complex questions received via telephone calls or escalations, and provides support on services in accordance with current standards. Follows up with user to ensure problem is resolved satisfactorily.
As a member of the On Site Service (OSS) team associate will provides quality support with a high degree of customer service, technical expertise and timeliness. This position has frequent contact with users, peers and managers through telephone support (help desk) and field support (service requests and on site problem resolution).
In this role, you will be supporting the leadership team in managing the relationships, the Sales Support Analyst partners with the relationship owner to deliver sound advice and solutions to the client. This firm provides business planning solutions to investment advisors.
The primary purpose of the E-Commerce Analyst function is to support and implement global data synchronization (GDS) with Dots suppliers and work with them to improve the accuracy and completeness of their data.
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$70K to $100K -Illinois City, IL
In this role, the selected candidate will assist in identifying, reporting and remediating security risks and vulnerabilities (e.g. review the results for security vulnerability scanning tools; coordinate the installation of security patches and 3rd party application upgrades, monitor the status of anti-virus controls, etc.
As a Data Wrangler, you will work within an Analytics Team within the Enterprise Analytics Accelerator (EAA) to generate high-value business insights on transformational projects together with the Business Insight Lead and Data Scientist.
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