The Training and Development Specialist is responsible for consulting with Subject Matter Experts (SMEs), Business Process Owners (BPOs) and department managers to determine appropriate training and development strategies and curricula assignments.
In this role, the selected candidate will be responsible for course development and maintenance of instructor led and web based training of Stratus hardware and software products. Development includes new product customer training and course refreshes. Produce and archive courseware for reference by instructors in the field and technical support teams.
Designs, develops and implements new training programs and courses for entry level and professional staff including needs assessment, curriculum design, training strategies and program delivery, including online development and delivery. May facilitate training classes and evaluate instructors and participants.
Develop and maintain department and specific job training qualifications that ensure the department is compliant with company, industry, and regulatory guidelines. Maintain all training documentation and standard operating procedure documentation.