In this role, you will design, support and administer the deployment of voice, LAN, WAN and network security services. The selected candidate will respond, diagnose and resolve escalated issues and service disruptions.
In this role, the selected candidate will be responsible for the installation, testing and maintenance of all network services as well as regulating their use through proper network security. This includes but is not limited to file, print, email, web, data base, routers, switches, firewalls, SPAM and anti virus solutions, remote access, DR site, backup and monitoring systems.
In this role, the selected candidate will provide support to Hanscom network users for desktop computer, mobile computing devices, peripheral equipment, hardware and software-related errors, configuration and connectivity problems/issues, via telephone, email, and desk-side when required.