Responsible for managing all Enterprise infrastructure technology including systems reliability, security, support, applications and planning. Environment includes Microsoft applications, Active Directory, Virtualization, SAAS, and Cisco.
In this role, the selected candidate will be responsible for the successful delivery and NPS/CSAT of all engagements across large, global clients, monitor and improve account-wide delivery execution, reporting, and communication standards.
The primary purpose of the Director is to lead efforts which help to ensure that Clients mission is fulfilled through coordinating and executing the planning, collection, and preliminary analysis processes for Clients experimental processes.
The Associate Director, R&D Program Management (Assoc. Dir. R&D PM) is responsible for directing the operational, planning, and decision-making processes within Client Early / Global Development Teams (E/GDT).
In this role, the selected candidate will manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFI response, multi-day client workshops, RFP response creation and submission, negotiation and deal signing.
Identify, cultivate and manage high impact relationships with key prospects and major benefit consulting firms in the health & wellness marketplace including national practice leaders, individual consultants and their major clients.
The QA Director will own end-to-end product and solution quality, including designing test frameworks, and tools for testing in QA and production environments, gathering a variety of data to support sophisticated quality metrics, and other quality related programs.