The Director will lead a team of DSPV Specialists and Operation managers and will play a visible and pivotal role in growing this function within Alkermes Drug Safety and Phamacovigilance (DSPV). This individual will be accountable for the processes and performance of all case processing activities, including procedures and tools for managing effective and compliant submissions for all investigational and marketed products.
The Director, Contract Operations, is responsible for leading and continuing the development of the Contract Operations function for a growing commercial organization with two approved products (one for the treatment of addiction and another for the treatment of schizophrenia) and a portfolio of pipeline product candidates focused on CNS diseases.
The Senior Director, Real Estate Operations is accountable for the operational excellence of the real estate portfolio in the Boston region that includes but not limited to daily facilities operations, move management, capital infrastructure planning, supporting cafeteria operations, event management, vendor management and contingency planning.
Identify and own organizational and People needs to deliver business objectives. Offer thought leadership and proactive solutions, with insightful data that guides decision-making and measures effectiveness.
The Director is principally responsible for physician practice operational implementation of practice procedures; trainings; and remediation activities for identified process improvements and other on-going operational initiatives that support compliance with the Corporate System-Wide Compliance & Privacy Program (i.e. the operational monitoring and procedures utilized by SMG to comply with the System Program).
Contributes strategic input and operational expertise to R&D management reviews, including scenario development, trade-off implications and the evaluation/assessment of capital improvement opportunities.
Responsible for strategic planning, educational and financial operations of division, budget management, improvements in access, overall customer satisfaction, communication, clinical service delivery, operating efficiency, and staff development.
Deep understanding of multichannel marketing tactics and digital channels, including but not limited to email, websites, webinars/webcasts, digital media programs, paid search, SEO, social media, mobile apps, digital sales aids, and telesales.