This role is responsible for managing market access initiatives including but not limited to integration with insurance plans, external organizations, health systems, universities and the surrounding community.
The Director of Privacy Operations will be responsible for management of privacy strategy, administration and tools and for providing leadership for the consistent improvement and optimization of privacy processes.
Manage all aspects of NACAs mortgage origination and mortgage modification operations, including homeowner outreach; intake efforts through all channels; loan counseling, origination and closing; property rehabilitation management; and post-close servicing.
The Director of Field Operations is responsible for leading assigned field operations region. Identify goals, strategies and metrics to enable implementation and execution of tactics in order to achieve defined levels of profitability, safety/compliance, and customer service and people strategy.
Manages key business operations activities and continuous improvement of processes. Directs process and reporting activities for organization and/or divisional/country to include financial, productivity, quality compliance, training, efficiency, etc. Oversees all intelligence provided to senior management.
Execute both the short and long term Customer Operations strategy in close collaboration with the commercial leadership team; partner with cross functional teams for development/procurement of all field based tools.
The purpose of the Sr. Strategic Operations Director role is to facilitate the strategic development of the assigned clients book of business in volume and indeed in additional innovative strategic resourcing models.