Job Market Guide: Customer Support Engineer jobs in Providence-New Bedford

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Providence-New Bedford. Customer Support Engineers in Providence-New Bedford have between ${} and ${} years of experience, averaging $${} years of experience.

48 Customer Support Engineer jobs in Providence-New Bedford

$80K - $100K - Boston, MA
In this role, the selected candidate must have an ability to respond quickly to business needs, identify opportunities for improvement in existing processes, break a project down into deliverables, task estimation, technical design, coding, testing and implementation of custom software solutions along with maintenance and feature enhancement of existing solutions.
industry
Financial Services
experience
Less than 5 years

Burlington, MA
Provide hands-on development and leadership to a team of Software Developers and direct their activities in the delivery of Print and Scan Management software solutions.
industry
Business Services
experience
Less than 5 years

$110K - $130K - Boston, MA
Provide telephone support technical assistance/developer support in analyzing, diagnosing, replicating and troubleshooting customers reported.
industry
Data Storage
experience
Less than 5 years

Bedford, MA
Interface with various departments and customers to ensure smooth scale-up, technology transfer and validations.
industry
Biotech/Pharma
experience
5 - 7 years

MA
Provide technical expertise and guidance during testing, deployment and operational phases of networks.
industry
IT Consulting/Services
experience
Less than 5 years

Rocky Hill, CT
Ensure responsiveness and first time resolution to customers requests for technical support primarily through incoming calls.
industry
Engineering Services
experience
Not Specified

Waltham, MA
Manage/monitor high-severity issues and escalations within your team to assure focus remains on the highest priority issues and keep management informed of any potential problems.
industry
Biotech/Pharma
experience
Not Specified

Newton, MA
Provide Helpdesk support to all personnel in their appropriate use of a wide variety of applications such as word processing, spreadsheets, databases, education-specific software end user client-server applications, web browsers, e-mail, etc. This includes stand-alone as well as networked applications.
industry
Information Services
experience
Not Specified

IT Support Engineer

Everett, MA
Be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines.
industry
Internet Services
experience
Not Specified

Cambridge, MA
Develop methods and best practices for delivering outstanding service, as well as participate in knowledge sharing through the creation of knowledge base articles.
industry
Engineering Services
experience
Less than 5 years

Hudson, NH
Answers application and technical service related questions using troubleshooting methods derived from experience and knowledge of both the ICP and Mercury Product Lines.
industry
Aerospace / Defense
experience
5 - 7 years

Bridgewater, MA
Experience with local and network printers including HP and Xerox, hardware and software experience with Dell, HP and Lenovo laptops and desktops.
industry
IT Consulting/Services
experience
Less than 5 years

Sales Support Engineer

$50K - $70K - Milford, MA
Manage key accounts as assigned to ensure customer satisfaction and a seamless manufacturing/engineering process.
industry
Medical Devices & Diagnostics
experience
5 - 7 years

Burlington, MA
Communicate with the sales, process engineers, and other application and development engineers to ensure that all design criteria are addressed and met in final design.
industry
Manufacturing / Diversified
experience
Not Specified

Salem, NH
Provide excellent Technical Customer Service is the primary responsibility of this job. This team handles all initial product support request and manages the inbound initial Service Requests.
industry
Business Services
experience
Less than 5 years

Woburn, MA
Drives quality improvements to meet all customer expectations regarding PPM of product shipped, quality of 8D reports and cycle time of customer requests.
industry
Semiconductors
experience
5 - 7 years

Burlington, MA
The Operations Support Engineer is responsible for providing high-quality technical support for various Arcadia software offerings. This position works in concert with the Engineering, Infrastructure, , and Account Management teams to monitor system and job performance and ensure that issues are resolved completely and efficiently. Support Engineers deliver effective technical customer support to our rapidly growing customer base in a tiered escalation model.
industry
Business Services
experience
Not Specified

Woburn, MA
Drives quality improvements to meet all customer expectations regarding PPM of product shipped, quality of 8D reports and cycle time of customer requests.
industry
Semiconductors
experience
5 - 7 years

Support Engineer

Boston, MA
Provide technical support to customers implementing & deploying Company solutions; investigate, design, & propose solutions to issues raised by customers; ensure that CaféX products are customer ready. .
industry
Telecommunications
experience
Not Specified

Southborough, MA
Interact with clients via phone, email, or ticket system to provide information in response to inquiries or gather information to clarify the issue.
industry
Security Services
experience
Not Specified

Southborough, MA
The selected candidate will maintains client confidence and protects operations by keeping client and clients employee information confidential.Makes customers and their needs a primary focus of ones actions; developming and sustaining productive customer relationships.
industry
Information Services
experience
Not Specified

Chelmsford, MA
Establish and leverage relationships and account specific knowledge to uncover new ways for Cadence to positively impact customers design productivity.
industry
Business Services
experience
Less than 5 years

MA
Lead installation of complex multi-phase systems composed of IT infrastructure and patient monitoring in both clinical and non-clinical environments across an expansive geography.
industry
Energy & Environmental Services
experience
5 - 7 years

Boston, MA
Perform root cause analysis on issues escalated to R&D using application logs and customer reports; communicate with internal and external customers to gather details, asses impact, and coordinate solutions and workarounds.
industry
Consulting
experience
Not Specified