Job Market Guide: Customer Support Engineer jobs in Providence-New Bedford

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Providence-New Bedford. Customer Support Engineers in Providence-New Bedford have between ${} and ${} years of experience, averaging $${} years of experience.

60 Customer Support Engineer jobs in Providence-New Bedford

Boston, MA
Acquires and maintains knowledge of existing and new products and services in order to provide accurate and efficient customer support.
industry
Software
experience
Less than 5 years

Boston, MA
Work directly with other technical support staff, quality assurance, development, and the Account Team to resolve problems
industry
Software
experience
Less than 5 years

Windsor, CT
Develops knowledge of Data Center Computing Infrastructure components, application availability criteria, Data Center tools, Recovery Management platforms and Audit requirements.
industry
Managed Care & Health Insurance
experience
Less than 5 years

Boston, MA
As part of the Technical Services team, the SSE will also provide integration support and consulting for our growing list of clients and partners, in addition to providing internal training and support.
industry
Software
experience
5 - 7 years

Boston, MA
The Customer Solutions Engineer (CSE) will be responsible for the Design, Build and Support of our product or third party components for our customers.
industry
Software
experience
5 - 7 years

Boston, MA
Follow standard practices, processes and procedures in analyzing situations, workloads, and / or data. Assist in developing best practices, strategies, methodologies and documentation/templates.
industry
Business Services
experience
8 - 10 years

Boston, MA
You'll have the opportunity to harness all your skills to make a difference in your role.
industry
Business Services
experience
Less than 5 years

Boston, MA
Managing trouble tickets, identifying and reproducing potential product and performance issues.
industry
Consulting
experience
5 - 7 years

Middletown, CT
Develops knowledge of Data Center Computing Infrastructure components, application availability criteria, Data Center tools, Recovery Management platforms and Audit requirements.
industry
Managed Care & Health Insurance
experience
Less than 5 years

Cloud Support Engineer

Andover, MA
In this role, you will monitor all production networks, servers, applications and services through a centralized monitoring console.
industry
Telecommunications
experience
Not Specified

Helpdesk Support

Rochester, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

Chelmsford, MA
In this role, you will troubleshoot, analyze and solve complex customer issues. The selected candidate will understand and configure software interfacing products.
industry
Security Services
experience
Not Specified

Sales Support Engineer

$50K - $70K - Milford, MA
Manage key accounts as assigned to ensure customer satisfaction and a seamless manufacturing/engineering process.
industry
Medical Devices & Diagnostics
experience
5 - 7 years

Helpdesk Support

Boston, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

$40K - $50K - Norwood, MA
In this role, you will support customers with referral to appropriate specialist for technical support and/or problem resolution when warranted. Supports and enhances the sale of products through knowledge of promotional programs through outbound/inbound phone calls. Collects data on established and prospective customers and competitors.
industry
Health & Beauty
experience
Not Specified

Hartford, CT
In this position, you will support video conference and other A/V related needs in rooms at the customer premise, including integrated A/V systems. Subsequent tasks include various support functions for the clients contract on a national level.
industry
Engineering Services
experience
Less than 5 years

Southborough, MA
The selected candidate will maintains client confidence and protects operations by keeping client and clients employee information confidential.Makes customers and their needs a primary focus of ones actions; developming and sustaining productive customer relationships.
industry
Information Services
experience
Not Specified

IT Support Engineer

Boston, MA
In this role, you will be responsible for troubleshooting and resolving all technical problems, and directing more complex issues to the appropriate IT staff member.
industry
IT Consulting/Services
experience
Not Specified

Chelmsford, MA
Research application questions by setting up scenarios and testing the application.
industry
Security Services
experience
5 - 7 years

Boston, MA
The Customer Solutions Engineer (CSE) will be responsible for the Design, Build and Support of our product or third party components for our customers.
industry
Consulting
experience
5 - 7 years

$80K - $100K - Boston, MA
In this role, the selected candidate must have an ability to respond quickly to business needs, identify opportunities for improvement in existing processes, break a project down into deliverables, task estimation, technical design, coding, testing and implementation of custom software solutions along with maintenance and feature enhancement of existing solutions.
industry
Financial Services
experience
Less than 5 years

Cambridge, MA
The Service Desk Engineer is responsible for collecting information through customer conversation, accessing support tools, and consulting additional support staff if needed.
industry
IT Consulting/Services
experience
Less than 5 years

West Hartford, CT
In this role, you will provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN).
industry
Software
experience
Not Specified

$80K - $90K - Boston, MA
In this role, the selected candidate will work directly with other technical support staff, quality assurance, development, and sales operations to resolve problems; document all issues, develop and review content for knowledge base.
industry
Software
experience
5 - 7 years