In this role, you will support customers with referral to appropriate specialist for technical support and/or problem resolution when warranted. Supports and enhances the sale of products through knowledge of promotional programs through outbound/inbound phone calls. Collects data on established and prospective customers and competitors.
In this role, the successful candidate will proactively work with customers to solve product and warranty issues for Quell; ability to handle a high call/email regarding Customer Care volume environment.
In this role, the selected candidate will provide a wide range of call processing, telephone answering service and associated administrative functions in the call center including the processing of medical and non medical emergencies.
In this role, you will ability to obtain a Secret Security Clearance prior to starting. This position is located at a facility that requires special access. Must pass Medical Physical after offer acceptance.
As the Financial Services Sales Representative, you will build and maintain business relationships with advisors who market our products and services in order to meet or exceed established individual and team sales goals and help the advisor provide the right solutions to their clients.
In this role, the selected candidate must have an ability to respond quickly to business needs, identify opportunities for improvement in existing processes, break a project down into deliverables, task estimation, technical design, coding, testing and implementation of custom software solutions along with maintenance and feature enhancement of existing solutions.
In this role, you will provide technical expertise in finding solutions and supporting hardware, software and operating systems in an inter-networked environment, which includes different desktop/laptop operating Windows OS and Mac OS (desktop applications, browsers, printers, and telecommunications and video.).
In this role, you will be responsible for working directly with high-end, high-value customers to assist with completion of visa applications, processing of documents, and certification of documents. Capture of biometrics (fingerprints and facial) on behalf of UK government.
In this role, the selected candidate uses procedures, policies, knowledge database and other reference materials to assist in answering employee, manager and agency HR, payroll or benefits representative inquires.
In this role, the selected candidate will monitor Helpdesk queue and take ownership of appropriate tickets in timely fashion; maintain and monitor all anti-virus, back-up and monitoring tools for clients.