In this role, you will creates and implements the methods and tools needed to make the worlds largest sports brand run faster, smarter and more securely. Global Technology teams aggressively innovate the solutions needed to help employees.
. The engineer will provide detailed assessment of competitive technologies/offerings, develop forecasting methodologies to set platform targets, and validate/refine the targets with TD/AD/TOS/DES/External partners to maximize co-optimization for markets of interest.
The role requires a strong engineering background, excellent analytical capabilities, and strong communication skills to describe product requirements to software development teams as well as articulate the value of Context SDM solutions to customers and field product specialists.
In this role, the selected candidate will
experience working with cross-functional teams; experience in video, public cloud services, compression technologies, video delivery technology (CDNs), testing and characterization techniques, and associated tools and procedures.
As a Mobile Engagement Support Engineer, you will be responsible for providing high-quality technical support for Mobile Engagement software and hardware. Support Engineers deliver effective technical customer support to our rapidly growing customer base, delivering solutions to both technical and non-technical end users while also supporting a wide range of technologies. Support Engineers may be required to be on-call on a rotating basis throughout the year.
In this role, the selected candidate will be the first responder to customer issues, triaging those issues (effectively duplicating the issue and escalating to developers as needed), and maintaining the issue backlog.
In this role, the selected candidate provides technical support for customers of IxVeriWave WiFi line of products, including post-sales telephone and email support, assisting customers with operation and configuration of IxVeriWave hardware and software.