In this position, you will develop written documentation, user guides, help screens and marketing materials for multifaceted and highly complex technology-based products or services. Works with systems analysts, programmers and engineers to write and edit various documented materials.
In this role, you will be responsible to give support and training of laboratory instruments, reagents, and applications in a manner that meets or exceeds customer satisfaction and quality expectations. To act professionally to swiftly address customer concerns.
As a Lead Technical Project Manager you will be responsible for planning and executing contracts starting from transfer meeting to managing the Quality, Cost, and Delivery of the entire execution process by ensuring on time delivery according to contractual terms, high level of customer satisfaction and controlling and improving the Gross Margin and cash related to contracts. As a Lead PM you will also work on special projects.