In this role, the selected candidate will
be utilizing strategic selling techniques with an Account Executive and an Inside Sales Representative to strategize on prospects and develop strategic sales objectives for targeted accounts.
Matches the Company's technical, commercial and operational capabilities to customer needs through developing a clear understanding of customer's business & technical issues and drivers and effective delivery of technical sales presentations and personal working relationships.
In this role, the selected candidate will participate, by providing technical support and recommendations, in the development of: new products, services, various website tools, technical documents, product data sheets and glass performance related data provided for our customers use.
In this role, you will analyze proprietary software log files, stack traces as well as various related technology logs for root cause problem determination and providing the appropriate solution or next steps.
In this role, you will communicate with customers directly and through Account Executives to understand prospective customers' current network situations, perform needs analyses, and produce strategic, cost-effective network bids and solutions.
In this role, you will be responsible for performing detailed analysis and investigation into incidents for device ( phone and tablet ) and web applications that are deployed globally for clinical research data acquisition and data management.
The Sales Engineer is responsible for providing industry expertise technical support and presenting technical solutions to the sales and business solution teams that result in retaining and increasing revenue and clients.