In this role, the selected candidate will need strong technical writing skills and the ability to effectively communicate with customers (up through top executive levels) and internal Microsoft Teams on technical and mission critical issues.
The FSE will perform complex customer support activities involving onsite installation, service, repair, hardware/software integration, process and development support, test support, troubleshooting, and training at customer site in a timely and cost effective manner.
In this role, you will provide technical support to customers with the system installation, operation, and training for applications in utilities including Condensate Polishing, Powdered System Operation, Ion Exchange and SEPTA installation.
Responsible for providing engineeringinspection and documentation of construction work performed by contractor, in order to monitor the project construction compliance with plans, specifications, and contract provisions, as well as state and local regulations in order to protect the clients interests.
The Field Engineer will supervise and facilitate the construction phase of projects by assisting the project manager in managing sub-contractors and providing oversight and project support for production, safety, quality and project management standards.
Lead regional education and training activities in support of Cardiac Rhythm Heart Failure-CRHF (primary responsibility) and Cardiac Vascular Group-CVG (secondary responsibility) new hire training and product launches.
As a Field Service Engineer, you will travel from your home to customer sites in a regional area to work on a project through completion. In this hands-on role, you will own the project, working from start-up, commissioning, troubleshooting, through to completion of your project.