The Customer Service Representative for a luxury watch retailer in Midtown Manhattan will be responsible for assisting clientele, submitting service requests, following up on status of service orders, processing invoices, etc.
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
The Account Services Representative will be responsible for various aspects of account management while providing timely and accurate information and support to the NBCU Direct Response Sales team and clients.
A portion of your leads will come from building external referral sources and a portion are developed from our internal team. There are dollars in the hustle and most leads are self-generated through a structured, proven activity plan.
In this role, the selected candidate will monitor incident queues for issues and take ownership and assist customers as required; monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
The Customer Service Representative will be responsible for assisting customers identify and solve problems, order entry, reviewing product specification to determine what items they may need, reviewing inventory, following up with lead times, scheduling shipment, liaison with sales and engineering department to identify needs, handle returns and various other tasks.
The responsibilities of the Customer Service Representative include but are not limited to invoicing, customer scheduling, arranging deliveries, order entry, logistics and more. Company offers a competitive salary in the $50-60k range DOE.