Job Market Guide: Customer Service Manager jobs in Philadelphia

Competition
High
0.847307
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Philadelphia. Customer Service Managers in Philadelphia have between ${} and ${} years of experience, averaging $${} years of experience.

21 Customer Service Manager jobs in Philadelphia

$50K - $70K - Baltimore, MD
In this role, you will be responsible for data entry and gathering of manufacturing and print specifications instructions into the systems used for communication, scheduling, estimates and producing the customer finished product.
industry
Manufacturing / Printing & Paper
experience
5 - 7 years

Piscataway, NJ
In this role, the selected candidate will support creation and application of Program Standards to ensure consistency of delivery; manage initial requests for scope change feasibility/additional work and triage internally as required.
industry
Patient Care
experience
Less than 5 years

$80K - $130K - New York, NY
The Reps are responsible for sales and customer account administration, and order processing activities; the role is responsible for coaching a team to exceed service KPIs and annual sales targets.
industry
Content Management
experience
8 - 10 years

Philadelphia, PA
In this role, the selected candidate will support creation and application of Program Standards to ensure consistency of delivery; manage initial requests for scope change feasibility/additional work and triage internally as required.
industry
Patient Care
experience
Less than 5 years

$40K - $50K - King Of Prussia, PA
In this role, you will be managing sales administration activities (as they pertain to customer care and support).
industry
Manufacturing / Diversified
experience
Less than 5 years

$80K - $130K - Philadelphia, PA
The Reps are responsible for sales and customer account administration, and order processing activities; the role is responsible for coaching a team to exceed service KPIs and annual sales targets.
industry
Content Management
experience
8 - 10 years

Wayne, PA
In this role, you will evaluates and implements changes to group functions to maximize operational efficiencies. Provides feedback and training as necessary. Conducts performance reviews and manages personnel issues within the team.
industry
Manufacturing / Diversified
experience
5 - 7 years

$50K - $70K - Harrisburg, PA
In this role, you will be responsible for data entry and gathering of manufacturing and print specifications instructions into the systems used for communication, scheduling, estimates and producing the customer finished product.
industry
Manufacturing / Printing & Paper
experience
5 - 7 years

Harrisburg, PA
In this role, you will manage the workflow of the customer service function and communicate standards.
industry
Misc. Healthcare
experience
5 - 7 years

Help Desk Manager

Baltimore, MD
The Help Desk Manager will have overall responsibility for the Contractors Help Desk management process, customer support process, and communication of upcoming changes to the EIDM user community.
industry
Business Services
experience
5 - 7 years

Malvern, PA
The Senior Manager, Advanced Services Strategy for the Enterprise Service Desk Services domain is an experienced professional who possesses a unique balance of technical depth and functional domain knowledge, horizontal and vertical services strategy and service offering development expertise and strong interpersonal skills.
industry
Business Services
experience
8 - 10 years

Mahwah, NJ
In this role, the selected candidate will create an environment of exceptional customer service, technical expertise, productivity, efficiency and quality in staff performance; lead the continuous improvement of service desk operations by driving frequent reviews of survey feedback, evaluation of SLA data, deep ticket analysis in order to identify and implement improvement opportunities.
industry
Medical Equipment
experience
8 - 10 years

Mechanicsburg, PA
This key role will develop and document processes and procedures, establish operating controls and metrics, build out a new service oriented team and support deployment and automation capabilities of ITSM solution.
industry
Software
experience
11 - 15 years

New York, NY
In this role, the selected candidate will manage current team of 6 CSRs, grow team to 15+ in next 3-6 months, recommend team organizational strategy, work with VP to execute.
industry
e-Commerce
experience
Less than 5 years

$50K - $60K - Allentown, PA
In this role, you will be Customer Service Manager.
industry
Manufacturing / Diversified
experience
Not Specified

Hoboken, NJ
In this role, the selected candidate will manage storage infrastructure by planning and allocating disk groups appropriately, running reports on the state of storage and planning upgrades and purchases accordingly.
industry
Financial Services
experience
5 - 7 years

Wayne, NJ
In this role, the successful candidate will provide Training and Quality Manager with root cause assessments of agent/call center controllable components and follows up to ensure execution with call center team.
industry
Toys & Sporting Goods
experience
Not Specified

New York, NY
In this role, the successful candidate will manage a team of outsourced customer service agents to ensure a best in class customer service experience.
industry
e-Commerce
experience
5 - 7 years

$60K - $80K - Ramsey, NJ
The Customer Service Manager will be responsible for the everyday responsibilities of the Customer Service team and implementation of the Salesforce program.
industry
Staffing & Recruiting
experience
5 - 7 years

Linthicum Heights, MD
In this role, you will analyze department performance; develop, implement and maintain production/performance standards in line with Company goals and objectives.
industry
Healthcare IT
experience
5 - 7 years