Job Market Guide: Customer Service Manager jobs in Philadelphia

Competition
High
0.941496
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Philadelphia. Customer Service Managers in Philadelphia have between ${} and ${} years of experience, averaging $${} years of experience.

19 Customer Service Manager jobs in Philadelphia

Service Desk Manager

Annapolis, MD
Supervises assigned staff, which may include subordinate supervisors, in support of networked and stand-alone computer users and systems.
industry
IT Consulting/Services
experience
8 - 10 years

Help Desk / IT Manager

$80K - $100K - Parsippany, NJ
Managing and maintaining both on premise and cloud hosted virtual environments (VMWare/Microsoft).
industry
Staffing & Recruiting
experience
5 - 7 years

New York, NY
Responsible for regular one on ones and managing the CS team's performance with regards to metrics and accomplishments.
industry
Business Services
experience
8 - 10 years

$50K - $70K - Hackensack, NJ
Determine customer service requirements by maintaining contact with customers & maximize customer operational performance.
industry
Consumer Goods / Miscellaneous
experience
5 - 7 years

Bridgewater, NJ
The Customer Service Manager oversees processing of daily orders for pharmaceutical and OTC products, ensuring Customer Service rep process with accuracy and speed.
industry
Manufacturing / Diversified
experience
5 - 7 years

Help Desk Manager

Atlantic City, NJ
Assists customers experiencing problems with IT resources, or requesting new services.
industry
Business Services
experience
8 - 10 years

Exton, PA
Review of orders received against quotes, proposals, existing agreements, contracts and/or company standards, ensure accuracy of order; order tracking, working with operations to ensure customer dates are met.
industry
Business Services
experience
Less than 5 years

New York, NY
Manage a team of outsourced customer service agents to ensure a best in class customer service experience.
industry
e-Commerce
experience
Less than 5 years

New York, NY
Service desk and project management expertise are essential skill sets that will be leveraged daily to meet proactive problem resolution and operational requirements.
industry
Business Services
experience
5 - 7 years

Philadelphia, PA
Work closely with designated sales teams to ensure understanding of customer needs and drive quality interactions and sales outcomes; leveraging the Value Selling Process.
industry
IT Consulting/Services
experience
15+ years

$50K - $70K - New York, NY
Lead benefit counselors and day-to-day office operations in serving and assisting East Coast participants with health and retirement benefit questions and information. Manage budget, facilities, and KPIs for the NY office staff.
industry
Misc. Healthcare
experience
5 - 7 years

Baltimore, MD
Work closely with designated sales teams to ensure understanding of customer needs and drive quality interactions and sales outcomes; leveraging the Value Selling Process.
industry
IT Consulting/Services
experience
15+ years

$90K - $110K - New York City, NY
Experience analyzing continuous quality improvement needs and opportunities and implementing responsive strategies and procedures.
industry
e-Commerce
experience
5 - 7 years

Help Desk Manager

Baltimore, MD
The Help Desk Manager shall have overall responsibility for the Contractor's Help Desk management process, customer support process, and communication of upcoming changes to the EIDM user community.
industry
IT Consulting/Services
experience
5 - 7 years

Help Desk / IT Manager

$80K - $95K - Parsippany, NJ
As a full time Technology Solutions Director you will be responsible for and supervising other technicians in the repair, installation and maintenance of personal computer hardware and peripherals, either onsite or remotely.
industry
Staffing & Recruiting
experience
Not Specified

New Castle, DE
Monitor appropriate metrics ensuring overall operating efficiency; serve as the point of escalation for staff members and internal and external clients.
industry
Financial Services
experience
8 - 10 years

Brooklyn, NY
Provide timely feedback and recommendations to customer service department managers on individual and team performance and training.
industry
Retail / Diversified
experience
5 - 7 years