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$45K to $75K -Great Neck, NY
In this role, the selected candidate will act as primary technical contact to allocated clients for new requirements, support and project deliverables. Formulate business and workflow requirements into technical solutions.
In this role, the successful candidate will collaborate with project team, Product Manager, business and technology partners to jointly identify data needs required to deliver the next generation of wealth management technology solutions.
In this role, the selected candidate will serve as technical consultant to the sales team and must have a broad knowledge of multiple computer environments, platforms and technologies and in-depth knowledge of the enterprise's products.
In this role, you will provide VIP support for desktop, laptop, tablet, mobile devices, conference room technologies, and any associated peripherals and components such a thin clients, printers, fax machines, and other end-user technologies.
In this role, the selected candidate will work with technical and business users to analyze business/clinical needs, create specifications and oversee the implementation of new applications, functionalities, enhancements, upgrades, and modifications.
In this role, the selected candidate will resolve customer enquiries in an articulate, timely, and courteous way seeking to deliver quick and effective solutions; provide root cause analysis and issue resolution guidance to remote Systems Operations, Development and Quality Assurance teams.