In this role, the selected candidate will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines.
As the Associate Technical Training Developer at the company's world headquarters, your primary mission will be to partner with Senior Developers on various training programs for all internal and external customers.
Responsible for design development, equipment layouts, construction drawings and bill of materials for large projects involving the installation of new utility infrastructure and modifications to existing utility infrastructure on ComEd distribution system.
In your role as a Technical Support Engineer, you will lead a team that is the first point of contact for clients and is responsible for tier I/II technical issues and will require the ability and eagerness to perform root-cause analysis as it relates to Network, Server and Cloud issues.
In this role, you will work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territory.