The Manager of Procurement Operations for Gas Distribution is accountable for leading work efforts across the Gas Distribution category including sourcing initiatives, procurement, supplier relationship management and contract management and administration.
The incumbent will also be accountable for building and maintaining a network of partners throughout the Corporate Investment Bank operational and service delivery organizations in order to promote client focus and drive overall service quality.
This Operations Manager will lead a team of about 50 associates with two department managers as direct reports. They will be responsible for organizing and improving the operations, be the lead person on Continuous Improvement efforts at the location, and be integral to the development of standard work, strategy deployment, and creation of their scalable business model and operations system.
The Service Operations Manager is responsible for leading and coordinating the delivery of projects that fall within their specified region and Line Of Business (LOB) to ensure client satisfaction and the successful and profitable implementation of projects.
Ensures that a collaborative environment exists where information is readily shared within and outside of the local operating group. Serves as a contact point for business development, commercial development and operations as needs arise.
Develops detailed business requirements, feature definitions and implementation plans for Digital/Native Solutions capabilities. This may include gathering information needed to build the business case as necessary from cross-functional teams across the organization.
Responsible for partnering with other line of business product and engineering teams to execute the product roadmap and must be comfortable working in large teams with members across multiple organizations and disciplines.
The TSM performs a variety of tasks and functions as a key team member across multi-departmental projects and takes full accountability for the technical reporting, and recommendations for execution based on these criteria.
Manage a team of information security engineers responsible for configuring, deploying, and managing enterprise security tools including: SIEM, A/V, DLP, vulnerability scanning, privileged access management, file integrity monitoring, firewalls, advanced malware detection, etc.
The DLS Production Manager is a critical role to the model responsible for ensuring that all programs and projects are moving through the operating process, meeting SLAs, adhering to standards and maintaining a solid quality assurance and testing record towards delivery.