In this role, you will be responsible for
managing the operation of the pharmacy department and is accountable for workflow management, continuous quality improvement, adherence to policy and procedure, compliance with internal and external regulatory bodies, pharmacy sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of customer service (including patients, providers, and pharmaceutical and payer partners), and developing and protecting department assets.
In this role, the selected candidate will provide market feedback to management regarding sales trending, competitive presence, opportunities and threats; maintain and grow relationships with key manufacturer representatives in existing territory.
In this role, you will motivate, inspire and develop your pharmacy support staff by balancing assignments that maximize colleagues strengths, address development opportunities and decrease knowledge gaps.
This manager is responsible for driving continuous improvement initiatives at the site, and is accountable to the key Front End metrics for their specific site operation: quality, speed/TAT, member, client, prescriber and employee experience, cost, and service.