In this role, you will be responsible to
plans, manages and coordinates the activities of assigned employees in the operations area including aviation maintenance, amss, aviation logistics, engineering, analytics, gfr & procedures, and cfsrs either directly or through subordinate managers. Reports directly to the general manager. Either directly or through subordinate managers and supervisors:
A key role in the Product Manager's day is acting as the voice of the customer, working with Avaya sales teams, engaging with external customers and translating their needs into financially viable solutions.
In this role, you will manage, coordinate, plan, organize, control, integrate, and execute a project or collection of projects; ensure achievement of contractually based financial, schedule, and technical performance objectives.
In this role, you will be responsible for influencing departmental strategy and managing the daily operations of the department business area by anticipating, guiding development of, and implementing required systems, procedures and programs to consistently meet Alorica standards for quality, productivity and customer satisfaction.
In this role, you will be responsible for the research and identification of clinical software market needs, the definition of new product requirements and specifications and the creation of use cases, test plans and training programs for net new software solutions and/or solution upgrades.
In this role, the selected candidate will manage the preparation of production reports and schedules and reviews with appropriate staff; ensuring the establishment of priorities based on availability and/or capability of workers, parts, material, machines and equipment.
In this role, you will assist in monitoring of member, physician, and provider satisfaction by overseeing those conducting satisfaction surveys, documenting, researching, and resolving complaints and forwarding information to Director of the department.