Lead and/or participate on teams focused on creating technical bulletins, procedures and support processes (Change Templates, FRO bulletins, Service bulletins, Support tools. Development and enhancement of problem scenario reporting rules and associated knowledge.
Debug challenging issues in code and create beautiful solutions to delight customers (the kind of solution you'd be proud to show your mother).Fix product defects to ensure successful deployment of client projects.
Responsible for providing deep level technical support. Technical lead on escalated problems within product line. Perform in-depth problem analysis. Analyze files and system dumps for root cause. Identify and document new product defects.
The position of a Systems Technical Support Engineer consists of being the first line of contact for FreeDs operators on sites during live events when encountering system operation failures and image quality problems, together with setting up systems on new sites (Software side).
As a DevOps engineer you will work within the engineering team to drive the way we deploy and monitor applications and services. In addition to hands-on systems engineering, you will work with developers to help shape the DevOps processes and culture.
The Production Engineer Assistant will assist the Manager with the execution of production throughout the product lifecycle, including: working closely with planning, sales & marketing and customer service to ensure that goods are produced efficiently, on time, and to standard.
Partner with all key stakeholders and provide expert technical advice on the development process from ideation to pre and post production. Deploy as needed to work directly with developers on solving tough problems to make amazing content 4.
Provide technical feedback to engineering concerning product changes / enhancements. May be called on - site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation.
Performs assignments designed to continue the development of professional work knowledge and abilities requiring application of standard engineering techniques, procedures and criteria in carrying out a sequence of related engineering tasks.
In this role, the selected candidate must have a strong experience maintaining, managing and monitoring remote servers running Linux; knowledge of network troubleshooting, traceroutes, pings, Gomez and Keynote.