In this role, the selected candidate will be responsible for the successful delivery and NPS/CSAT of all engagements across large, global clients, monitor and improve account-wide delivery execution, reporting, and communication standards.
This role is a part of the IT function with strong and continues interface with Finance, Legal and Business Operations .This role has regular interaction with various Stakeholders across UST Global and requires strong interpersonal and communication skills.
In this role, you will manage all components of medium-sized engagement proposals including technical and commercial methodologies, staffing and budgets and draft key sections of large-sized engagement proposals especially approach and methodology.
In this role, the selected candidate will be responsible for and accountable for both developing a stringent QA program across various IT areas as well as managing day-to-day QA activities as it relates to project development, signoff and delivery.
The Director, IT Category Management role is responsible for the sourcing of software, hardware, telecommunications and professional services in support of the company Information Technology department.
In this role, the selected candidate will develop and enforce policy and procedures to ensure the protection of the affiliates (IT) assets and the integrity, security, and privacy if information entrusted to or maintained by the affiliate.
In this role, you will be responsible for all aspects of information security and cyber security across all of IT including : developing and maintaining a robust security strategy with solid security policies; protocols and procedures across enterprise security architecture, security operations centre, datacentre security, and network security including cloud and applications security with appropriate security measures and initiatives.
In this role, the selected candidate will survey market landscape for solution insights, direction, vendors, and methods, provide expertise to identify and translate system requirements into solution design documentation.
In this role, you will lead development and oversee a robust and accurate cost accounting system for all IT services that can enable chargebacks to business units; and ensure the business units are billed back for appropriate and proportional usage of IT services.
The IT Compliance Director will provide Information Technology auditing and consulting services to our clients. The services we provide to our clients include IT auditing in support of our firms public accounting business assurance practice, and Sarbanes-Oxley compliance.
In this role, you will collaborates closely with all Employee Experience functions (Service Desk, Client Technology, Asset Management, Device Fulfilment, On/Off Boarding) to ensure we re delivering service that meets and exceeds the employee expectations.