Responsible for sales calls, presentations, product demonstrations, handling RFI/RFP responses and customer questions, as well as running Proof of Concepts which includes installation and demonstration of the Dynatrace solution in the customers environment.
The Sales Engineer is responsible for providing industry expertise technical support and presenting technical solutions to the sales and business solution teams that result in retaining and increasing revenue and clients.
Discover design requirements from the system level down to each individual element collaborating with the design, production and/or engineering depts. to develop/execute technical strategies that help solve customer design challenges.
Assist Sales and Sales Management in the planning and execution of technical pre-sales and demonstration requirements for all accounts needing applications or technical pre-sales support, with a goal to define a closure plan and grow sales.
In this role, the selected candidate will be working closely with the product development team consisting of software, hardware, networking, Security and Systems Engineers to execute a variety of technical activities.
You participate in daily meetings with network operations center (NOC) staff to discuss network stability/performance, critical issues, end user concerns/perception, open trouble tickets and planned maintenance.
The successful candidate will develop and implement sales strategies that meet the targeted sales plan. Will initiate new and service existing relationships within the West Coast, Southwest, and Inter-Mountain region.
The Pre-Sales Engineer/Pre-Sales Consultant is the technical key resource of the sales organization. The Pre-Sales Engineer/Pre-Sales Consultant is responsible for working closely with account executives to evangelize, design, propose and demonstrate the business value to customers.
Candidate must have knowledge of computers, radios, radio transmission fundamentals, RF theory and A/C power distribution systems as well as commercial and military interface and networking standards to include RS-232, RS-422, 1553, TCP/IP and UDP.
Interface with design engineers, field support engineers, program managers, maintainers, technical writers, and pilots to coordinate operational or maintenance related work - arounds, improved procedures, software updates, or hardware modifications as required in response to fielded incidents.
Maintenance, and repair services of Ferro resonant and PWM power inverters, phase controlled rectifiers, phase conditioners and voltage regulators, static transfer switches, and large storage batteries at client sites.