Serves as a computer technology expert for assigned functional applications to assist business lines with development and ongoing support. Provides project release direction and support including research, analysis, review, development, implementation and monitoring of new or revised systems.
The Business Analyst-Apps Management is responsible for support, maintenance, design and configuration of the Health Plan core Administrative system in order to meet the business requirements as defined by the leadership across the organization.
The Business Project Analyst supports the Project Management Office by assisting in gathering business requirements, preparing documentation, developing project plans, and monitoring progress. The Business Analyst will assist and/or lead small to medium sized moderately complex projects, crossing multiple business units, with a shorter timeline.
Develop and manage business analysis phase/stage plans (i.e., major activities, activities, tasks, milestones, schedule, resource allocation); lead and direct small, medium and large business line teams in medium to large projects.
Strong interpersonal skills and an ability to build rapport with customers. Able to read; write legibly; speak in english with professional quality; use computer, printer, and software programs necessary to the position (e.G., word, excel, outlook, powerpoint).
Maintain workflows design library, defines customization/optimizations, performs system support configurations, meets reporting needs by creating and delivering support related reports and extracts as needed.