The successful candidate will demonstrate a passion for customer service, flexibility, team-player attitude, and excellent communication skills. The IT organization offers a challenging environment focused on team-work and delivering value added solutions for the organization.
The Rating Systems Support Analyst acts as the rating services subject matter expert and resource to internal and external users and assists in the development and implementation of new rating services customers.
This position requires customer service, analytical, project management, communications and technical expertise. The Business Support analyst will be involved in a wide range of projects and work such as producing management reports, project work and analysis, operations metrics and budget analysis to support the department.
In this role, the selected candidate will work closely with internal and external teams within business and IT to effectively plan, deploy, document and maintain application environments; troubleshoot software and configuration errors.