In this role, you will be responsible for configures and installs computer hardware and software. Manages inventory control of IT equipment and supplies. Upgrades hardware and software components. Maintains IT hardware asset and software tracking. Remains abreast of changes in user and sys
Demonstrate a basic working knowledge of the application and how it interrelates to the operating system of the various computer platforms. Provide basic technical support for system software and develop reports and utility applications as required.
The IT Technical Analyst is teamed with IT Business Analysts to work with corporate sponsors, customers, and other team members to understand requirements for creation of and changes to software that support business processes.
Responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
Working from a customer-generated request, manipulate and transfer digital data, perform quality checks on all media to ensure data integrity, confirm shipping address and prepare associated forms, and package the media for mailing to customers locations worldwide.
In this role, the selected candidate will work closely with internal and external teams within business and IT to effectively plan, deploy, document and maintain application environments; troubleshoot software and configuration errors.