Job Market Guide: Customer Service Manager jobs in Paducah-Cape Girardeau-Harrisburg

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Paducah-Cape Girardeau-Harrisburg. Customer Service Managers in Paducah-Cape Girardeau-Harrisburg have between ${} and ${} years of experience, averaging $${} years of experience.

6 Customer Service Manager jobs in Paducah-Cape Girardeau-Harrisburg

Manager, Help Desk

O Fallon, IL
Responsible for managing a top-notch service desk in support of HQ USTRANSCOM. The Service Desk Lead shall prepare reports on incidents status and performance of request fulfillment. Supports Risk Management; Problem Management IPTs; and other ITIL functions as assigned.
industry
Telecommunications
experience
8 - 10 years

Saint Louis, MO
Act as escalation point for team and customers to ensure all issues are resolved in a timely manner. Resolves difficult issues with tact and diplomacy to ensure company policies and procedures are followed and future business relationships are maintained.
industry
Manufacturing / Electronics
experience
5 - 7 years

Highland, IL
Document all key processes to ensure consistent performance and easy integration of new personnel. Ensure processes are communicated and adhered to.
industry
Industrial Equipment & Supply
experience
5 - 7 years

Saint Louis, MO
Identify and track key metrics to improve visibility of competitor and B-Line pricing actions and performance.
industry
Industrial Equipment & Supply
experience
5 - 7 years

Manager, Help Desk

O Fallon, IL
Supervises assigned staff; which may include subordinate supervisors; in support of networked and stand-alone computer users and systems.
industry
Telecommunications
experience
8 - 10 years

Highland, IL
Document all key processes to ensure consistent performance and easy integration of new personnel. Ensure processes are communicated and adhered to. Communicates, follows, and enforces all divisional policies and procedures regarding sales and marketing standards for assigned groups.
industry
Manufacturing / Electronics
experience
5 - 7 years