The ideal Client Manager will pro-actively network, cold call, and sell to multiple contacts within an organization, including "C" levels. Manage and develop relationships with customers and provide a consultative sales approach that delivers the highest level of account management services.
Establishing personal contact with Charles River customers at Project Sponsor/Executive levels (in concert with Director of Relationship Management). The incumbent and his team will be working with several customers.
The Client Services Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals and objectives designed to provide the highest level of customer service for clients and prospects.