In this role, the selected candidate will develop and implement monitoring templates for all infrastructure services including server and application performance, disk space usage, network availability, network intrusion, and compliance against SLAs for on premise and cloud services.
In this role, the selected candidate will be responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing.
Designs, implements, integrates, and provides full support for software in a multi-tiered, multi-platform environment. Researches the appropriate system software to meet corporate standards and objectives for system performance.
In this role, you will participate in design, code, and test Inspections throughout life cycle to identify issues. Explains technical considerations at related meetings, including those with internal clients.
Configure, update, and maintain the workforce management system for operational functionality. Design and maintain labor reporting through the workforce system for key performance metrics using dynamic dashboards.
The SAP Business Analyst will interact with the SAP Program team and functional unit process owners in order to identify, define, document and configure / process solutions in SAP. The ability to work in a fast paced team atmosphere effectively is critical.
The candidate will work directly with clients to ensure their successful integration into Customized Energy Solutions business processes, as well as coordinate clients ongoing interactions with those business processes and CES Retail Market Services.
Participating in and leading project workstreams, writing and reviewing business requirements, testing new development, participating in the conversion process for client onboarding projects, and process documentation.