In this role, the selected candidate will be responsible for the successful delivery and NPS/CSAT of all engagements across large, global clients, monitor and improve account-wide delivery execution, reporting, and communication standards.
In this role, the selected candidate will responsible for leading benchmarking strategy and execution for the enterprise which includes identifying appropriate industry relevant frameworks, internal and external assessment against frameworks, reporting of findings and integration of findings into the IP roadmap.
The Director of Information Technology & Digital Publishing Platforms is a critical strategic role that focuses on both current technology operations and new digital product development for our companys cloud-based products in the healthcare industry. This dynamic leader will oversee three core areas of the company:
In this role, the selected candidate will manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFI response, multi-day client workshops, RFP response creation and submission, negotiation and deal signing.
Build superior skills within a strong overall team, owning performance management, talent development and succession for his/her area of responsibility and contributes to the same for the broader R&D IT group.