The overall objective of this position is to provide key and strategic reporting to the customer service department and the business related to Customer Relations KPIs such as call volumes, order processing, and service levels in both Cranberry and Canadian locations.
Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to OIT and City of Philadelphia reporting and procedural standards.
Proactively identify and communicate potential ER&D risks & opportunities, through variance, bridges & decision support analysis. Drive development of insightful analysis, and articulate recommendations in a clear and concise manner.
Responsible for effective retrieval, audit, approval, analysis and communication of Sales Invoice data relative to the incentive plan performance and pay calculations for the purpose of performance tracking, incentive calculations, employee training, problem resolution or plan clarification.
Provide grants fiscal support for the Department of Health and Human Services, Administration for Children and Families, and Office of Head Start. Perform federal grants fiscal analysis tasks and leverage knowledge of federal grant guidelines, including HHS, ACF, and Head Start programs.
Provides independent oversight of the Risk Identification Framework central to defining risk management activities and coordinates the enterprise risk identification processes across the organization, including businesses, business partners, regions and legal entities.
Responsible for providing the organization and global business units with a transparent view of performance against key global initiatives through the collection and analysis of global metrics and measurements (i.e. Global Performance Management Reporting).
In this role, the selected candidate will assist with the design and development of client strategies around digital solutions; capture user requirements and translate into business and digitally enabled solutions across a range of industries.
Responsible for supporting the Global Supply Chain & Procurement teams financial analysis initiatives and prepare monthly reporting including reconciliation of actual results, forward projections, and BU performance.