In this role, you will create and socialize the business case for investments in the people, process, and technology to utilize client analytics to serve up relevant experiences at the individual client level.
In this role, you will monitor metrics including referrals, admissions, and discharges.Assist in the recruitment and supervision of field employees.Partner with Clinical Managers to provide supervision and support to field employees.
In this role, the selected candidate will generate cross-sell leads to sales teams and take lead position in regular Client Management sales initiatives; partner with the Implementation Specialist Team on more complex client implementations.
In this role, you will assist CSDs with daily project management responsibilities, ensuring each assigned client project flows smoothly through each required department from inception to completion of assigned contract(s).
The Client Service Representative (CSR) is responsible for the tangible day-to-day client support for all services and products delivered to clients in order to align with the strategic vision of our partnership.