In this role, you will work from systems designs and/or other written or verbal instructions to develop, test, and implement applications to solve business problems or facilitate business opportunities.
The primary purpose of the E-Commerce Analyst function is to support and implement global data synchronization (GDS) with Dots suppliers and work with them to improve the accuracy and completeness of their data.
In this role, you will be responsible for research, resolves and responds to complex questions received via telephone calls or escalations, and provides support on services in accordance with current standards. Follows up with user to ensure problem is resolved satisfactorily.
In this role, the selected candidate must have an ability to translate complex approaches and issues into actionable implications easily understood by all levels of management; Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.