The successful candidate will be able to quickly gain an understanding of the platform. This is a customer-facing role and therefore it requires strong inter-personal and customer service skills in addition to strong technical skills.
In this role, the selected candidate will provide end-to-end complex technical support via telephone, email and/or chat; utilize various logical thought processes and troubleshooting techniques to remediate customer issues.
In this role, the selected candidate will be responsible for helping to generate sales revenues for West Geographic Information System (GIS) products and services and work with West executive leadership to develop tactics and strategies designed to achieve sales goals.
The Sales Engineer is a technical resource on the corrections sales team, responsible for technical and business requirements discovery, tradeshows, proposal preparation support and technical presentations to customers for Company's full suite of correctional products and solutions.
As a Networking Sales/Systems Engineer (SE), you will be responsible for the technical relationships with customers and prospects, and you will identify and match technology opportunities with our customers business needs.
The Sales Engineer is responsible for providing industry expertise technical support and presenting technical solutions to the sales and business solution teams that result in retaining and increasing revenue and clients.
In this role, you will identify, Networks and Sells to potential passive candidates /job seekers through creative recruiting strategy, including the use of internal data base (Bullhorn), social networking and direct sourcing.