Responsible to gather customer requirements, prepare and manage detailed functional specifications, work with developers to ensure the solution meets business needs, and facilitate testing including managing test issues.
Evaluate possible process improvements via business case and management agreement in the shared services business; scoping of process improvement projects to address need vs want scenarios to develop short term and long term initiatives.
Creates, reviews, and updates documentation on an annual basis for responsible systems prepares test scenarios and testing schedules. Works closely with other IS staff to specify requirements and translate them to well-designed software structures.
Impact analysis evaluations for new project requests and existing project enhancements - includes in-depth independent research; creates test plans, conducts testing, and facilities testing with partners.
Develop acceptance criteria in conjunction with business partners, working with them to define and refine user stories resulting in a clearer, more detailed and more complete understanding of project deliverable.
Strong knowledge and understanding of business needs with the ability to establish/maintain a high level of trust and confidence with internal and external project team members, stakeholders, and executive sponsors.
Design and create graphics to convey the value of technology projects/investments, particularly in support of technology goals;prepare data visualizations to provide insights, make raw data actionable and facilitate decision-making.
The Business Analyst's primary objective is in helping with the implementation of technology solutions in a cost-effective, efficient way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.
Strong written and oral communication skills with proven ability to initiate and manage relationships via phone; ability to communicate complex technical topics with users at all levels of technical expertise.