The Data Services Production Manager manages a SQL Development team at varying skill levels to move data through the class action lifecycle points to ingest initial data such as create a mailing or reconcile claims.
In this position, you will work in a collaborative, fast-paced and customer service oriented environment. You will provide coaching, leadership and workflow management for a team of customer service individuals focused on providing outstanding client service and support.
Senior Product Manager will be responsible for driving a vision and a product roadmap (technical requirements/market requirements) that is compelling and grows margin/revenue, customer adoption, and market share.
Assists the General Manager in day-to-day operational oversight of location operations including billing, payroll, routing/scheduling, DOT & state compliance, accounts receivable and accounts payable, recruitment and hiring of location employees.
The Global Security Products (GSP) group at UTC Climate, Controls & Security develops a comprehensive product portfolio to protect buildings, people and assets; providing innovative security products that include advanced software and hardware, IP solutions, wireless communications, electronic locking systems, and mobile applications.
The chosen candidate will be responsible for managing all operational activities and associated costs of formulations, packaging, transportation and distribution network, inventory control, and warehousing processes while maintaining a focus on cost reduction.
Responsible for planning and end results through management of team(s); defines roles and responsibilities, plans for the departments future needs and operations, counsels employees on performance and contributes to employee pay decisions/changes; may manage through other supervisors; or responsible for a small service center or warehouse.
The ideal candidate will possess excellent interpersonal and communication skills; the ability to stay current in best practices and be a continuous learner; the ability to implement effective systems (work processes, performance management, capability development/knowledge transfer).
Ensures quality service and effective operations support for all of the assigned internal and external customers. Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.
Lead all reporting and root-cause analysis. Lead or coach focused improvement activities and teams to improve results like safety, quality, delivery, cost and inventory. Conduct root-cause analysis and coaching to resolve production issues.