Conducts educational needs and assessments working with Region managers to understand training requirements. Develops learning objectives and creates content to support objectives through classroom coursework, self-study sessions or online coursework.
Partner with the global Training and Development team in New York and Portland to support global learning and development initiatives.Drive our product-focused global training curriculum for Customer Operations and revise it in light of product changes.
The DLS Production Manager is a critical role to the model responsible for ensuring that all programs and projects are moving through the operating process, meeting SLAs, adhering to standards and maintaining a solid quality assurance and testing record towards delivery.
Develop, implement and update vision and strategy for Swageloks learning and development function & searches for, identifies, and directs team to design and implements effective methods to enhance organizational performance.